The facility covers a total area of 28,000 m².
May Thermal Pamukkale, renovated and opened in January 2025, is located in the Karahayıt district, 4 km from the ancient city of Hierapolis and 7 km from the Pamukkale Travertines.
May Thermal Pamukkale boasts a total of 300 rooms, including 4 Standard Rooftop Rooms, 52 Standard Rooms without Balconies, 4 Accessible Rooms without Balconies, 124 Standard Garden Rooms, 64 Standard Rooms with Balconies, 28 Rooftop Family Rooms, and 24 Standard Family Rooms. The hotel boasts year-round holiday and meeting facilities.